Last updated: 3 November 2026

1. Who We Are

The Henry Nowak Foundation is a registered charity in England and Wales, dedicated to supporting families who have experienced the heartbreaking loss of a child.

Registered Charity Number: 1219699
Website: https://henrynowakfoundation.org.uk
Email:

The Henry Nowak Foundation is responsible for deciding how and why personal information collected through our website is processed.

We are committed to protecting your privacy, treating your personal information with care and being transparent about how we use it.

2. Information We Collect

Depending on how you interact with our website, we may collect:

  • Your name, email address, telephone number and other contact details.
  • Information you provide when contacting us or enquiring about our activities.
  • Donation amounts, dates, transaction references and donation history.
  • Information required to process Gift Aid declarations, including your name and home address.
  • Details provided when registering an interest in fundraising events or volunteering.
  • Technical information such as your IP address, browser type, device information and website usage data.
  • Your cookie preferences and, where applicable, consent to receive communications.

We only collect personal information that is relevant to the purpose for which it is needed.

3. How We Use Your Information

We may use your personal information to:

  • Process and acknowledge donations.
  • Maintain accurate financial and charitable records.
  • Administer Gift Aid declarations and submit eligible claims to HM Revenue & Customs (HMRC).
  • Respond to enquiries and requests for information.
  • Communicate with supporters about fundraising events and activities.
  • Organise fundraising activities and volunteer opportunities.
  • Maintain the security and functionality of our website.
  • Understand how visitors use our website and improve their experience.
  • Meet our legal, regulatory and accounting obligations.

We will not sell your personal information to third parties.

4. Our Legal Basis for Processing Personal Information

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on the circumstances, we may rely on:

Consent: Where you have agreed to receive optional communications or to the use of non-essential cookies.

Legitimate interests: Where processing is reasonably necessary to operate the Foundation, respond to enquiries, maintain relationships with supporters or protect our website, provided those interests do not override your rights.

Legal obligations: Where we must retain information or provide it to relevant authorities, including HMRC, for accounting, Gift Aid or other legal requirements.

Contractual necessity: Where processing is necessary to fulfil an agreement with you, such as arrangements relating to an event or recurring donation.

Where we rely on consent, you may withdraw it at any time.

5. Donations and Payment Processing

When you make a donation through our website, we collect the information necessary to process your contribution and maintain appropriate records.

Online payments may be processed securely through third-party payment providers, including Stripe and PayPal.

Payment providers process payment information in accordance with their own privacy policies and security procedures.

We do not intentionally collect or store your full payment card number or card security code on our website.

We may retain donation details, transaction references and relevant contact information for accounting, administration and regulatory purposes.

You can read the payment providers’ privacy policies here:

6. Gift Aid

If you choose to make a Gift Aid declaration, we may collect your full name, home address, donation details and declaration information.

This information is used to determine whether your donation qualifies for Gift Aid and to make claims to HMRC.

We retain Gift Aid records for the periods required by applicable tax and charity regulations.

Your Gift Aid information will only be used for legitimate charity administration, compliance and related purposes.

7. Contact Forms and Enquiries

When you contact us through our website or by email, we may collect your name, email address, telephone number and the contents of your message.

We use this information to respond to your enquiry and provide any information or assistance requested.

If you share personal or sensitive information with us, we will handle it carefully and restrict access to those who reasonably need it.

Please avoid including unnecessary sensitive personal information in general website enquiries.

8. Fundraising Events and Volunteering

If you express an interest in attending an event, organising a fundraiser, volunteering or supporting the Foundation, we may collect the contact details and information needed to respond and coordinate your involvement.

We may contact you about the specific activity you have enquired about.

We will not automatically add you to unrelated marketing mailing lists simply because you have participated in an event or made a donation.

9. Cookies and Website Analytics

Our website uses cookies and similar technologies to support essential functionality, remember preferences and, where permitted, understand how visitors use our website.

We use Complianz to help manage cookie consent and provide information about cookies used on the website.

Non-essential cookies will be subject to the appropriate consent requirements.

For further details, please see our separate Cookie Policy, which explains the types of cookies used and how you can manage your preferences.

10. Embedded Content and External Websites

Our website may contain embedded videos, social media content or links to third-party websites.

Embedded content may behave as though you have visited the third-party website directly.

These providers may collect technical information and use cookies or other tracking technologies, subject to your consent where required.

We encourage you to review the privacy policies of external websites before providing personal information.

11. Who We Share Your Information With

We may share relevant personal information with trusted organisations where necessary to operate the Foundation, including:

  • Payment processors such as Stripe and PayPal.
  • HMRC for Gift Aid claims and relevant tax obligations.
  • Website hosting, maintenance and security providers.
  • Email and communications service providers.
  • Professional advisers, accountants or regulators where appropriate.
  • Other service providers assisting with legitimate charitable activities.

We only share information where there is an appropriate purpose and lawful basis.

We do not sell or rent personal information to third parties.

12. International Data Transfers

Some third-party service providers may process or store personal information outside the United Kingdom.

Where UK data protection law requires safeguards for international transfers, we take reasonable steps to ensure that appropriate protections are in place.

These may include recognised adequacy arrangements or approved contractual safeguards.

13. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes for which it was collected, including applicable legal and regulatory requirements.

Financial, donation and Gift Aid records are retained for the periods required by relevant accounting and tax legislation.

General enquiries and correspondence are reviewed periodically and deleted when no longer required.

Where you have consented to optional communications, we retain the information necessary to manage your preferences until you unsubscribe or the information is no longer needed.

14. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include secure website connections, access controls, security updates and the use of established third-party payment processors.

Although we take appropriate precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

15. Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your personal information in certain circumstances.
  • Ask us to restrict how your information is processed.
  • Object to certain types of processing.
  • Request transfer of your information where applicable.
  • Withdraw consent where processing is based on consent.

Some rights are subject to legal exceptions, including circumstances where we are required to retain financial or regulatory records.

To exercise your rights, please contact us using the details below.

16. Complaints

If you have concerns about how we handle your personal information, please contact us so we can investigate and respond.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

ICO website: https://ico.org.uk

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our activities, website functionality, service providers or legal requirements.

Any changes will be published on this page, together with an updated revision date where appropriate.

18. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

The Henry Nowak Foundation

Registered Charity Number: 1219699

Website: https://henrynowakfoundation.org.uk

Email:

We are committed to treating every person who contacts or supports the Foundation with kindness, dignity and respect, including how we protect their personal information.